24-month warranty on every unit we repair or overhaul.

New parts we supply carry the respective manufacturer's warranty. Every unit is tested in-house before it ships and is delivered with its repair report. Our quality management system is certified to ISO 9001:2015 and audited by DEKRA.

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FAQ

Do you have questions about our services?

From turnaround times to warranty coverage — here are the answers to the most common questions.

With a repair, we restore your unit and then send it back to you. The usual turnaround time is 5 to 15 business days.

With an exchange, we immediately send you a tested replacement unit from our exchange stock. You then send the defective unit back to us.

An exchange is the right choice when every hour of downtime counts.

ROD*NICHTVERWENDEN**

24-month warranty on every unit we repair or overhaul.

Do you have questions about our services?

Any question,
just ask.

ROD***NICHTVERWENDEN****

24-month warranty on every unit we repair or overhaul.

Do you have questions about our services?

What's the difference between repair and exchange?

What happens to my unit after I send it in?

Do you work with units that are not listed in the catalog?

What does the 24-month warranty cover?

What does the repair report include?

What if my part is discontinued or no longer available?

Do you ship internationally?

Any question, just ask.

ROD*NICHTVERWENDEN**

Any question,
just ask.